My husband and I thoroughly enjoyed working with Erin on our trip to Ireland. I found Erin through the Virtuoso website. Although we were many states away from each other, I found her to be responsive and personally engaging. She listened to the things that we wanted to do, and customized our itinerary for us. She also had wonderful suggestions that we wouldn't have thought of doing on our own. She took care of so many details and made this trip more enjoyable for me. She's a terrific travel professional, and we highly recommend her to other travelers.